RunAndWin Challenge app documentation

Installation

To install the RunAndWin Challenge app:

  1. Login to your Zoom account and navigate to Zoom App Marketplace
  2. Search for RunAndWin Challenge app
  3. Click Install

Installation Troubleshooting Guide

If you have any problems during the installation process you can directly access our support team on info@runandwin.ae

Uninstallation

To uninstall RunAndWin Challenge app from your account:

  1. Login to your Zoom account and navigate to Zoom App Marketplace
  2. Click Manage > Installed Apps or search for RunAndWin Challenge app
  3. Click the RunAndWin Challenge app
  4. Click Uninstall

If you have any problems during the uninstallation process you can directly access our support team on info@runandwin.ae.

Deauthorizing

To Deauthorizing RunAndWin Challenge app from your account:

  1. Login to your Zoom account and navigate to Integration
  2. Choose RunAndWin Challenge app
  3. Click the Turn off button

If you have any problems during the uninstallation process you can directly access our support team on info@runandwin.ae.


Usage

 

How to connect Zoom app:

  1. You will need to download the app:
  1. Go to your profile
  2. Click on the Zoom icon under your profile picture.
  3. Confirm authorization, click on the button "Authorize"
  4. In case of success, when you hover over the Zoom icon in your profile, it says "Zoom is connected"
  5. After you're authorized you'll get the access to the meetings.

 

How to attend the live training session:

  1. Go to your training plan
  2. Choose the training task
  3. Click the button “JOIN LIVE TRAINING”
  4. You'll go to the Zoom app. Attend the live Zoom training sessions
  5. Earn points will be added to your profile automatically for each live training session that you attend. You'll get the maximum number of points if you attend the live-training.



Troubleshooting

If you have any problems with the RunAndWin Challenge app you can directly access our support team on info@runandwin.ae.

 

Contact Support

Our support team is available to help from 9 am to 6 pm (GTM +3 )from Monday till Friday.

 

Chat with our Support team

You can chat with our experts by clicking the chat button on the bottom right.

 

Alternatively, you can email us at info@runandwin.ae – we aim to get back to you within 2-3 business days.

 

Contact email: info@runandwin.ae